MAXBANK Privacy Notice
MAXBANK and all members of its organization respect and value your data privacy rights. We make sure that all personal data collected from you, our clients, customers, and merchants (whether you are an individual or an entity), are processed in compliance with Republic Act No. 10173 or the Data Privacy Act of 2012 (the “Act”), its Implementing Rules and Regulations, and other relevant policies, including issuances of the National Privacy Commission.
This privacy notices describes how and when we collect, use and share your information when you use MAXBANK’s website: www.maxbank.com.ph (the “Website”) and may serve as the guide in exercising your rights under the Act.
How we collect your personal information
We collect the following information when you use our Website or create an account to access our online portals; or when you fill out a form with us, or contact us through our website, telephone or email address:
- Name, gender, place and date of birth;
- Website log-in information (may include your IP address, browser type, operating system, device information or cookie information)
- Contact information, including residence, email address, and telephone / mobile numbers
- Copy of identification cards, passport, TIN, SSS/GSIS number;
- Employment or business information;
- Payment details, including credit card and banking information;
- Latest income documentation;
- Latest billing proof of address (where applicable); and
- Other information necessary to provide you with the product or service that you need.
We may also receive your information from our subsidiaries and affiliates or through our Third Party Agents / Merchant Service Providers as you provide your information to them whether in the course of providing products and services to you or otherwise.
Additional personal data that we may collect Over the course of our relationship, we may collect data including but not limited to:
- Your transactions
- Account history and information
- Inquiries about our product and services, and
- Other information about you when required and / or authorised by law
Unless allowed or required by law or regulation, we will only collect your sensitive information with your consent. We will also take reasonable steps to notify you of the circumstances of that collection upon your request.
How we use your personal information
We use your personal information for the following purposes:
- To comply with legal and regulatory requirements, in particular to verify your identify under the Republic Act of 9160 or the Anti-Money Laundering Act of 2001.
- To process your online application made through our Website for the purpose of becoming our direct or sponsored merchants;
- To perform our obligations under the contracts that we entered with you;
- To process your transactions and maintain your account;
- To facilitate, monitor, and improve the quality of our service and other products, services, and facilities of the Bank;
- To disseminate important information on your account; and
- To inform you of MAXBANK’s products and services;
How we share your personal information
We share and disclose your personal information to third parties for the following purposes:
- With our subsidiaries, affiliates, agents, service providers and payment schemes - to process, document, and execute your transactions and to improve the delivery of our services to you; and
- With regulatory agencies - to comply with reporting requirements provided by law
Your rights to your personal information
You have the right to ask for a copy of any personal information we collect from you and ask for correction should you find any of these personal information inaccurate. You also have the right to object to any processing of your personal information that is not allowed by prescribed or authorized by contract or by law.
For more information on our privacy notice or related concerns, you may reach us at email@example.com
Our Data Protection Officer may be reached at firstname.lastname@example.org
You may also contact the National Privacy Commission
Email: email@example.com or firstname.lastname@example.org
Address: 3rd Floor, Core G, GSIS Headquarters Building, Financial Center, Pasay City, Metro Manila 1308
These terms and conditions govern your use of this website. By using this website, you accept these terms and conditions in full, without qualification or reservation of any kind. If you disagree with the terms and conditions herein contained or with any part thereof, you must not use this website.
You must be at least  years of age to use this website. By using it [and by agreeing to these terms and conditions herein contained], you warrant and represent that you are at least  years of age.
License to Use Website:
Unless otherwise stated, MAXIMUM SAVINGS BANK, INC. (“MAXBANK”, for brevity) and/or its licensors own the intellectual property rights in the website, inclusive of all the materials incorporated or adjunct thereto. Subject to the license below, all these intellectual property rights are reserved.
You may view, download (for caching purposes only), and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.
You must not:
- republish material from this website (including republication on another website);
- sell, rent or sub-license material from the website;
- show any material from the website in public;
- reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;
- edit or otherwise modify any material on the website; or
- redistribute material from this website [except for content specifically and expressly made available for redistribution].
Where content is specifically made available for redistribution, it may only be redistributed [within your organisation].
You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.
You must not conduct any systematic or automated data collection activities (including, without limitation, scraping, data mining, data extraction and data harvesting) on or in relation to this website, without, MAXBANK’s express written consent.
You must not use this website to transmit or send unsolicited commercial communications.
You must not use this website for any purposes related to marketing, without, MAXBANK’s express written consent.
MAXBANK reserves the right to restrict access to other areas of this website, or indeed this entire website, at MAXBANK’s discretion.
If MAXBANK provided you with a user ID and password to enable you to access restricted areas of this website or other content or services, you must ensure that the user ID and password are kept with utmost confidentiality.
MAXBANK, in its sole discretion, may disable your user ID and password without notice or explanation.
In these terms and conditions, “your user content” means material (including, without limitation to, text, images, audio material, video material and audio-visual material) that you submit to this website, for whatever purpose.
to MAXBANK a worldwide, irrevocable, non-exclusive and royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media. You also grant to MAXBANK the right to sub-license these rights, and the right to bring an action for infringement of these rights.
Your user content must not be illegal or unlawful, must not infringe any third party's legal rights, and must not be capable of giving rise to legal action whether against you or MAXBANK or a third party (in each case and under any applicable law).
You must not submit any user content to the website that is or has
ever been the subject of any threatened or actual legal proceedings or other similar complaint.
MAXBANK reserves the right to edit or remove any material submitted to this website, or stored on MAXBANK’s servers, or hosted or published upon this website.
Notwithstanding MAXBANK’s rights under these terms and conditions in relation to user content, MAXBANK does not undertake to monitor the submission of such content to, or the publication of such content on, this website, taking cognizance and taking into account the express prohibition on non-use of the website for any illegal, unlawful, harmful and fraudulent purposes or activity.
This website is provided “as-is” without any representations or warranties, express or implied. MAXBANK makes no representations or warranties in relation to this website or the information and materials provided on this website.
Without prejudice to the generality of the foregoing paragraph, MAXBANK’s does not warrant that:
- this website will be constantly available, or available at all; or
- the information on this website is complete, true, accurate or non-misleading.
Nothing on this website constitutes, or is meant to constitute, advice of any kind. [If you require advice in relation to any [legal, financial or medical] matter, you should consult an appropriate professional.]
Limitations of Liability:
MAXBANK will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:
- to the extent that the website is provided free-of-charge, for any direct loss;
- for any indirect, special or consequential loss; or
- for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.
These limitations of liability apply even if MAXBANK has been expressly advised of the potential loss.
Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit MAXBANK’s liability in respect of any:
- death or personal injury caused by MAXBANK negligence;
- fraud or fraudulent misrepresentation on the part of MAXBANK; or
- matter which it would be illegal or unlawful for MAXBANK to exclude or limit, or to attempt or purport to exclude or limit, its liability.
By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.
If you do not think they are reasonable, you must not use this website. Do not proceed if initiated already.
You accept that, as a limited liability entity, maxbank has an interest in limiting the personal liability of its officers and employees. you agree that you will not bring any claim personally against maxbank’s officers or employees in respect of any losses you suffer in connection with the website.
Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect MAXBANK’s officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as MAXBANK.
If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.
In case any provision in this Term of Use shall be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions shall not in any way be affected or impaired thereby.
You hereby indemnify MAXBANK and undertake to keep MAXBANK indemnified against any losses, damages, costs, liabilities and expenses (including, without limitation to, legal expenses and any amounts paid by MAXBANK to a third party in settlement of a claim or dispute on the advice of MAXBANK legal advisers) incurred or suffered by MAXBANK arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.
Breaches of these Terms and Conditions:
Without prejudice to MAXBANK’s other rights under these terms and conditions, if you breach these terms and conditions in any way, MAXBANK’s may take such action as MAXBANK deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website, without prejudice to the availment of legal remedies as may be provided by law, statutory grants, customs and moral obligations.
MAXBANK may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please check this page regularly to ensure you are familiar with the current version.
MAXBANK may transfer, sub-contract or otherwise deal with MAXBANK’s rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.
You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.
If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
These terms and conditions, together with MAXBANK’s Privacy Notice, constitute the entire agreement between you and MAXBANK in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.
Law and Jurisdiction:
These terms and conditions will be governed by and construed in accordance with the laws of the Philippines, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of the Philippines.
The full name of MAXBANK is MAXIMUM SAVINGS BANK, INC. (MAXBANK – A Thrift Bank)
MAXBANK is registered in the Philippines under SEC registration number CS200512802.
MAXBANK registered address is No. 24 Antonio Pastor Building, P. Burgos St., Batangas City, Philippines.
You can contact MAXBANK by email to email@example.com.